Senior Support Consultant
3 weeks ago
The Technical Account Manager will provide technical consulting and support to improve customer experience. This includes driving support queue management, managing handoffs, escalation / incident management, root cause analysis, and contributing to the team knowledge base.
You will use Zendesk as the primary support channel, with frequent use of email, phone, chat, and virtual meetings. A consultative approach will be applied to understand client needs and provide data-driven solutions to optimize performance and satisfaction.
Candidates should have prior experience in technical consulting, professional services, or sales engineer roles, with emphasis on scoping, solution design, and advocacy. Incident and escalation management experience, especially with engineering, product, and outsourced partner support teams, is also required.
We strive to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.
-
Senior SAP EMS Consultant
3 weeks ago
Santa Clara, California, United States Tranzeal Full timeJob Title: Senior SAP EMS ConsultantAt Tranzeal, we are seeking a highly skilled Senior SAP EMS Consultant to join our team. As a key member of our IT department, you will be responsible for implementing and configuring the SAP Enterprise Management Solution (EMS) platform.Job Description:As a Senior SAP EMS Consultant, your primary responsibilities will...
-
Senior Security Consulting Director
13 hours ago
Santa Clara, California, United States Palo Alto Networks Full timeJob DescriptionThe Consulting Director, SOC Advisory, Proactive Services is a senior-level consulting position responsible for delivery oversight for consulting and advisory services across a comprehensive portfolio. The individual will provide expert-level guidance on all areas of cybersecurity and cyber risk management to Unit 42 clients across a wide...
-
Santa Clara, California, United States Numeric Technologies Full timeKey ResponsibilitiesThe Senior Consultant for Revenue and Receivables Management will play a critical role in supporting and enhancing our SAP BRIM solutions, specifically SAP FI-CA. This role requires a high level of technical expertise and strong analytical skills to analyze complex business problems and develop creative solutions using SAP BRIM.The ideal...
-
Senior Financial Systems Consultant
2 days ago
Santa Clara, California, United States Intellectt Inc Full timeJob Description:SAP RAR Support ConsultantAt Intellectt Inc, we are seeking a highly skilled SAP RAR Support Consultant to join our team. As a key member of our organization, you will be responsible for providing expert-level support and configuration services for our clients' SAP RAR finance systems.The ideal candidate will have 8+ years of experience in...
-
Senior Bioprocess Consultant
23 hours ago
Santa Ana, California, United States International Markets Full timeJob DescriptionWe are seeking a Senior Bioprocess Consultant to join our team. As a Senior Consultant, you will provide senior level consultancy services and leadership within our highly regarded process engineering design company.You will report to the Technology Director and take complete technical and managerial responsibility for key projects, with...
-
Senior Support Associate
3 weeks ago
Santa Rosa, California, United States Amada Senior Care Full timeAs a Senior Support Associate with Amada Senior Care, you will play a vital role in delivering personalized care and support services to seniors and individuals in need of care in Sonoma, Marin, and Napa counties.We offer flexible scheduling options, including morning, afternoon, and night shifts, full-time or part-time schedules, weekdays, and weekends, to...
-
Senior Living Support Specialist
3 weeks ago
Santa Monica, California, United States Senior Helpers Full timeAre you passionate about working with seniors and making a positive impact on their lives? As an In Home Care Aide at Senior Helpers, you'll have the chance to work one-on-one with clients, providing support and companionship, and assisting with daily activities. Bonus: Enjoy a starting salary of up to $**18.50/hour**, paid training, and opportunities for...
-
Senior Support Specialist
2 weeks ago
Santa Clara, California, United States Couchbase Full timeJoin the Movement towards Digital TransformationCouchbase is at the forefront of the digital transformation revolution, enabling organizations to quickly build applications that deliver premium experiences to their customers. As a Sr Technical Support Engineer, you will be part of this exciting journey.We are seeking an experienced professional to join our...
-
Santa Clara, California, United States Apex Systems Full timeApex Systems is seeking a highly skilled Senior Technology Business Systems Consultant to join our Consumer Marketing Services team. As a Technology Business Systems Consulting Coordinator, you will act as a liaison between business leaders, end users, and technology groups to drive quality outcomes for our customers.Location: This is a remote...
-
KPMG Workday Consultant
2 days ago
Santa Clara, California, United States KPMG Full timeThe Senior Associate, Workday HCM position is a key role in our Consulting practice, requiring a professional with excellent project management skills and a strong understanding of Workday HCM.About KPMGWe are a global organization with a strong commitment to delivering high-quality services to our clients. Our professionals must be adaptable and thrive in a...
-
Santa Clara, California, United States Oakmont Senior Living Full timeLead Our Culinary TeamOakmont Senior Living is looking for a seasoned Executive Chef to lead our culinary team. As a member of our team, you will have the opportunity to shape the dining experience for our residents, crafting menus that showcase the best of local ingredients and innovative cuisine. Our community offers a range of amenities and services...
-
Senior Data Center Support Engineer
3 days ago
Santa Clara, California, United States Catapult Solutions Group Full timeAbout Catapult Solutions Group">We are a dynamic company that delivers cutting-edge IT solutions to clients worldwide.Job Title: Senior Data Center Support Engineer">We are seeking a seasoned professional to join our team as a Senior Data Center Support Engineer.Primary Responsibilities:">">Data Center Support: Provide high-level technical support for data...
-
Senior Project Coordinator
3 days ago
Santa Clara, California, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full timeThe Senior Program Manager position at netPolarity, Inc. (Saicon Consultants, Inc.) offers an exciting opportunity to lead the preparation of customer services readiness to support new products and deliver new services.Key Skills and Qualifications:Familiarity with supporting technologies such as Cybersecurity, network security, or cloud technologies, with...
-
Senior Workday Professional
4 days ago
Santa Clara, California, United States KPMG Full timeJob Description:We are seeking a Senior Associate, Workday HCM for our Consulting practice. The successful candidate will lead Workday HCM projects involving strategy, implementation support, and Enterprise Resource Planning (ERP) optimization related to Information Technology (IT) operations, business processes, security, and data integrity for the Workday...
-
Senior Sales Manager
3 weeks ago
Santa Clara, California, United States Bahwan Cybertek Group Full timeJob OpportunityWe are seeking a skilled Senior Sales Executive to lead our sales team and drive revenue growth. The ideal candidate will have a strong background in business-to-business sales, with excellent negotiation and consultative skills.
-
Senior IT Business Analyst
2 days ago
Santa Clara, California, United States Palo Alto Networks Full timeSenior IT Business Analyst - Customer Support Portal ProfessionalPalo Alto Networks seeks a Senior IT Business Analyst to join our world-class IT business analysis team, focused on the Customer Support Portal. As a key member of our organization, you will be responsible for analyzing business requirements, creating functional specifications, and designing...
-
Senior Immigration Attorney
2 days ago
Santa Clara, California, United States Immigratin Advocatres Network Full timeAbout the RoleLas Americas Immigratin Advocatres Network is seeking a highly motivated and experienced Senior Immigration Attorney to join our team. As a key member of our legal department, you will be responsible for leading our Detained Deportation Defense Program, providing legal representation to asylum seekers in immigration court, and collaborating...
-
Senior Sales Director
3 weeks ago
Santa Clara, California, United States Bahwan Cybertek Group Full timeJob Title: Senior Sales DirectorEstimated Salary: $120,000 - $180,000 per year.Job OverviewWe are seeking an experienced Senior Sales Director to drive sales and lead our sales team. The ideal candidate should have a proven track record in sales management and be able to analyze industry trends to identify opportunities for growth.The successful candidate...
-
Senior Validation Expert
2 days ago
Santa Clara, California, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full timeAbout the TeamWe are a leading provider of post-silicon validation services, and we're seeking a highly skilled Senior Validation Expert to join our team at netPolarity, Inc. (Saicon Consultants, Inc.). As a Senior Validation Engineer, you will be responsible for developing and executing test plans and scripts to validate Ethernet network...
-
Senior Deportation Defense Attorney
2 days ago
Santa Clara, California, United States Immigratin Advocatres Network Full timeJob OpportunityWe are seeking a highly experienced and skilled Senior Staff Attorney to provide deportation defense services to individuals in removal proceedings. With the highest immigration detention rates and denial rates in the country, this role plays a critical part in promoting equity and fair treatment for all.About UsOur organization's mission is...