Guest Experience Ambassador
2 days ago
We are seeking a skilled Guest Experience Ambassador to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for ensuring that every guest has a memorable and enjoyable stay with us. This includes checking guests in and out, handling room assignments, and addressing any concerns they may have. You will also be expected to maintain a high level of product knowledge, including information about local attractions and services. If you are a customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
About Our Company
Marriott International Inc is a global leader in the hospitality industry, with a portfolio of over 30 brands and more than 7,000 properties worldwide. We are committed to providing our guests with a unique and personalized experience, and we believe that our people are the key to making this happen.
Key Responsibilities
- Check guests in and out, handle room assignments, and address any concerns they may have
- Maintain a high level of product knowledge, including information about local attractions and services
- Work closely with other hotel departments to ensure seamless execution of guest requests
- Ensure that all guest interactions are friendly, professional, and efficient
Requirements
- High school diploma or equivalent required
- Previous experience in a front desk or customer service role preferred
- Excellent communication and problem-solving skills
- Ability to work well under pressure and maintain a positive attitude in a fast-paced environment
- Basic math skills and ability to handle cash and credit transactions
What We Offer
- Competitive salary: $25.25 per hour
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and holidays
- Opportunities for career advancement within the company
Your Career Path
As a Guest Experience Ambassador, you will have the opportunity to develop your skills and advance your career within the company. We offer a range of training programs and opportunities for growth, so you can reach your full potential. Whether you're just starting your career or looking to take it to the next level, we invite you to join our team and become a part of our success story.
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