Electrical Systems Specialist
3 weeks ago
We are seeking a highly skilled Field Service Technician to join our team. As a key member of our customer-facing support team, you will be responsible for providing technical support and solutions for electrical issues encountered pre, during, and post-manufacture.
Key Responsibilities- Provide technical support and solutions for electrical issues encountered pre, during, and post-manufacture.
- Assemble electrical and electronic systems and prototypes based on engineering specifications.
- Install and maintain electrical control systems.
- Adapt electrical prototypes, components, assemblies, and systems to rectify functional deviations.
- Configure and operate test equipment to assess developmental parts, assemblies, or systems, recording results under simulated operating conditions.
- Execute various highly technical tasks, including commissioning, start-up, and repair/refurbishment of intricate electronic and mechanical equipment within customer facilities.
- Instruct and train customer personnel in equipment operation.
- Collaborate with electrical engineers and team members to identify, interpret, analyze, and resolve problems.
- Maintain precise troubleshooting records in the service database and generate comprehensive and accurate technical reports promptly.
- Alter and upkeep PLC and HMI programs.
- Conduct remote troubleshooting using diagnostic methods and pertinent inquiries.
- While not traveling, conduct machine wiring, panel assembly, programming, and testing duties in the workshop.
- Perform additional assigned duties.
- Willingness to travel 20-60% as required.
- Proficiency in computer and electronics, encompassing processors, electronic equipment, computer hardware and software, including applications and programming.
- Mechanical expertise involving machines, tools, their design, utilization, repair, and maintenance.
- Aptitude in mathematics, covering basic arithmetic, algebra, geometry, statistics, and their practical applications.
- Insight into production and processing techniques, including raw materials, production processes, quality control, costs, and methods for optimizing equipment manufacture.
- Ability to utilize basic hand tools.
- Exemplary professionalism, adept at handling pressure, displaying respect, and fulfilling commitments.
- Mastery of the English language's structure, content, spelling, composition rules, and grammar.
- Proficiency in programming software, specifically Allen Bradley PLC, HMI, and Servo programming.
- Ability to comprehend and interpret electronic schematics and drawings accurately.
- Diligence in ensuring accuracy and completeness.
- Customer-centric approach, self-motivated.
- Adaptability to fast-paced, dynamic environments with varied temperature conditions.
- Proactive engagement and follow-up with customers.
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