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Operations Training Specialist

2 months ago

Crockett, United States American Sugar Refining Full time
Job Summary

The Operations Training Specialist is a key member of the American Sugar Refining team, responsible for delivering technical and operational training to employees across the organization. This role requires a strong background in manufacturing operations within the sugar industry, with a focus on building employee competency and capability.

Key Responsibilities
  • Partner with cross-functional teams to develop and deliver training programs that meet the needs of production line/area employees.
  • Work closely with the Operations Training Coordinator to create and maintain technical and operational training documentation.
  • Evaluate employee skills against training materials and expectations, and coordinate training sign-off by production management.
  • Provide remedial coaching and support to employees as needed to ensure they meet training expectations.
  • Contribute to the development of training documentation, including written SOPs, PowerPoint presentations, and video content.
  • Deliver Train the Trainer training courses and provide ongoing coaching support to operators.
  • Act as a resource for Continuous Improvement projects, particularly when standardization in process is required for sustained improvements.
  • Audit and rectify compliance gaps on standard work instructions and training material where identified.
  • Ensure consistency of application of training across the business and maintain alignment with corporate learning strategy.
  • Understand and support operational goals, particularly when training gaps are identified.
  • Assist with the implementation of CAPEX projects, including training and familiarization.
  • Adhere to the Training plan for the department to drive departmental training KPIs and increase skill set of operators.
  • Promote Lean Manufacturing tools and drive Continuous Improvement in all Technical Learning & Development processes.
  • Understand and support end-users of the company's Learning Management System.
Requirements
  • Suitable relevant industry experience, particularly in a sugar refining, packaging, or manufacturing maintenance role.
  • 5-8 years of professional experience.
  • Manufacturing Supervisory/Leadership experience is significantly preferred.
  • Working knowledge of common training methods.
Preferred Qualifications
  • Experience delivering operational training in a refining/food manufacturing environment.
  • High School diploma or GED required.
  • SIx Sigma background is preferred.
Key Skills
  • Relevant industry experience.
  • Understanding of Lean Manufacturing principles.
  • Good understanding of relevant Health & Safety legislation and regulations.
  • Detailed experience or relevant work processes and safe use of equipment.
  • Strong relationship building and excellent written/verbal communication skills.
  • Strong organizational skills with the ability to work on own initiative, to tight deadlines in a demanding environment.
  • Proficient in Microsoft Office, Microsoft Word, Excel, PowerPoint, and Outlook.