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Customer Service Representative

2 months ago

Williston, North Dakota, United States Listedbuy Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:

  • Provide excellent customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process customer transactions, including ticket sales and refunds, in a accurate and efficient manner.
  • Assist customers with luggage and other travel-related needs.
  • Work collaboratively with other team members to ensure seamless customer service and support.
  • Stay up-to-date on company policies, procedures, and products to provide accurate information to customers.

Requirements:

  • Previous customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a team environment and provide support to colleagues as needed.
  • Basic computer skills and knowledge of customer service software.
  • Ability to lift 50 pounds and stand for long periods of time.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the industry.

About Us:

We are a leading company in the industry, dedicated to providing exceptional customer service and support to our customers. We are committed to creating a positive and inclusive work environment, where our employees can grow and thrive.