Client Service Manager

4 weeks ago

Katy, Texas, United States TransForce Full time
About Canteen

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.

Job Summary

Key Responsibilities:

  • Responsible for site visits and client retention
  • Assist branches with grand openings
  • Ensure compliance with local and national account standards; review corporate compliance reporting
  • Develop an account level incremental sales plan with local management; track performance and increase profitability
  • Coordinate efforts to improve the customer retention and client experience at the point of sale
  • Build retail pricing opportunities and encourage repeat sales
  • Drive compliance to merchandising standards
  • Assess performance by location through audit reports
Preferred Qualifications

A Bachelor's degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable. 3 years driving experience required. Valid Non-CDL Class C driver's license and good driving record. Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience. Route management, retail and merchandising experience is preferred. Ability to operate or willingness to learn material handling equipment. Food & beverage experience. Excellent communication skills required. Must be able to travel to client sites. Must be passionate about providing world class service to our clients and customers. Must be able to lift 50 lbs. on a consistent basis.

Benefits

Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

About Compass Group

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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