Automotive Commerce Process Analyst

2 weeks ago


Redmond, Washington, United States AG Consulting Partners Full time
About the Job:

We are looking for an experienced Automotive Commerce Process Analyst to join our team at AG Consulting Partners. As a key member of our organization, you will be responsible for identifying process/technology gaps within the dealer environment, developing processes and solutions, and communicating requirements/user stories to the Global Brand & Regional Development team.

The ideal candidate will have a minimum of 5 years of experience as a Business Analyst or in a similar role within the automotive or consumer experience sectors. They will also have supply chain expertise, including knowledge of the automotive supply chain in Brazil, and regulatory knowledge, including familiarity with South American regulations related to automotive manufacturing, environmental standards, and trade.

Responsibilities:
  • Analyze customer feedback and identify pain points to develop strategies to enhance the overall customer journey in the Brazil market.
  • Work closely with cross-functional teams to analyze, document, and optimize processes and strategies.
  • Conduct thorough market research and analysis for Brazil.
  • Develop comprehensive user acceptance testing/training plans that are executed and applications are successfully transitioned into production.


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