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Field Solutions and Implementation Manager
1 month ago
Job Summary:
The Field Solutions and Implementation Manager is a key role responsible for leading and/or assisting with new business launches, stabilizing existing operations, and filling in for site leadership roles. This position requires strong project management skills, excellent communication, and the ability to work in a dynamic environment.
Key Responsibilities:
- Compile and report the status of operations to multiple stakeholders, including assessing operations, auditing, gap analysis, and implementing recommendations for improvement.
- Escalate concerns and gaps as needed to the proper stakeholders.
- Assist and/or deliver on prescribed Launch/Start-up methods.
- Review launch lessons learned and refine the launch program through continuous improvement.
- Create or assist with creating standard work for the Launch Program and operations.
- Assist with and/or manage launch/start-up of multiple maintenance operations throughout DSUS.
- Fill in for site leadership roles, performing tactical responsibilities, including managing training, leading new management, and ensuring site launch success.
Qualifications:
- Bachelor's degree in a related discipline.
- 5+ years of project management experience.
- 5+ years of maintenance operations experience.
- Extensive Microsoft Office experience.
- Ability to travel to various North American locations.
Preferred Qualifications:
- Project Management experience.
- Auditing experience is a plus.
- Prior experience or use of Lean/Six Sigma.
- Prior experience in training and development.
- Ability to organize and manage multiple tasks simultaneously.
- Strong knowledge in project development methodology, clear verbal and written communication skills, and the ability to handle daily activities in a dynamic environment.
- Ability to identify project risks, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.
Additional Skills and Abilities:
- Ability to maintain confidentiality.
- Excellent communication, organizational, and interpersonal skills.
- Ability to influence and persuade management-level employees.
- Ability to communicate and interpret written and statistical data to a wide range of audiences.
- Excellent problem-solving skills.
- Ability to convey difficult and challenging information to managers.
- Attention to detail is a must.
- Ability to work unsupervised.
- Ability to manage time and prioritize work.
Computer Skills:
Basic Requirements:
- Microsoft Office Suite (Word, Excel, Contract redline/tracking, PowerPoint), E-Mail, scanning, and copying equipment.
Preferred Requirements:
- Microsoft Projects.
Other Requirements:
Basic Requirements:
- Must have and maintain a valid driver's license and be insurable under the Company's insurance policy.
- Must be able to comply with the Company's Drug and Alcohol policy.
- Promoting and conducting good housekeeping practices.
- Dedicated to supporting production by working in a safe, customer-focused manner.
- Must be able to read, write, speak, and understand English.
Preferred Requirements:
- None.
Physical Demands:
The Field Solutions and Implementation Manager will be required to:
- Lift and move totes up to 49 pounds each.
- Regularly bend, lift, stretch, and reach both below the waist and above the head.
- Occasionally push and pull wheeled dollies loaded with products up to 100 pounds during site visits.
- Engage in full manual dexterity in both hands and wrists.
- Walk in the FC and around the area with great frequency.
- Ability to climb ladders and gangways safely and without limitation.
- Ability to work in construction/distribution environments that may be noisy, unlit, unheated, and not air-conditioned.
- Continual standing and/or walking an average of 5 miles daily.
- Able to access all areas of the building (ascending and descending ladders, stairs, etc.).
Work Environment:
The Field Solutions and Implementation Manager will work in a dynamic environment that may involve:
- Varying between an office environment and all areas located in an airport environment.
- May be around dust, dirt, moving machinery, temperature changes, and noise levels below OSHA minimum requirements.
Statement:
The Company is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, or medical condition.