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Car Wash Assistant Manager

2 months ago

Coal City, Illinois, United States Gas N Wash Careers Full time
Job Summary

We are seeking a highly motivated and experienced Car Wash Assistant Manager to join our team at Gas N Wash Careers. As a key member of our management team, you will be responsible for overseeing the daily operations of our car wash facility, ensuring exceptional customer service, and leading a team of car wash attendants.

Key Responsibilities
  • Customer Service Leadership: Provide exceptional customer service, handle customer complaints, and ensure that all customers receive a positive experience.
  • Team Management: Train, schedule, and coach car wash attendants to ensure that they are equipped to provide excellent customer service and meet sales goals.
  • Operations Management: Monitor car wash activities, ensure that transactions are processed correctly, and maintain a clean and safe work environment.
  • Sales and Marketing: Promote car wash sales and selling initiatives, encourage the team to strive for sales goals, and provide suggestions for improving sales and margins.
  • Employee Development: Identify and develop leaders, empower employees, and encourage increased employee productivity.
  • Compliance and Safety: Ensure that all employees follow company policies, adhere to health and sanitation procedures, and maintain a safe work environment.
Requirements
  • Education: High School Diploma or GED
  • Experience: Previous supervisory experience preferred, retail experience a plus
  • Skill: Basic computer skills, excellent communication skills, knowledge of retail business management practices, and knowledge of car wash equipment and related programs
Preferred Attributes
  • Leadership: Exhibits strong leadership qualities, serves as a coach to employees, and interacts positively with employees
  • Customer Focus: Understands and promotes the principles of customer service initiatives, creates excitement around selling promotions, and empowers employees to make non-personnel related decisions
  • Team Player: Fosters a work environment where good performance is recognized and rewarded, demonstrates the required competencies needed to become a Car Wash Manager