Global Financial Solutions Specialist
3 weeks ago
**Job Summary**
iShare Inc. is looking for a skilled Customer Service Specialist to join our Transfer Agency team in New Jersey. This role requires a strong background in customer service, preferably in the global financial services industry, with a focus on treasury management.
**Responsibilities:**
- Process shareholder requests efficiently, including purchases, redemptions, exchanges, and account updates.
- Assist clients with documentation for account transactions and ensure compliance with regulatory requirements.
- Investigate and resolve customer issues related to account transactions, shareholder records, and transfer agency processes.
- Educate clients on transfer agency procedures, policies, and regulations.
**Requirements:**
- Minimum 3-6 years of customer service experience in the global financial services industry.
- Strong problem-solving and communication skills.
- Microsoft Office Suite proficiency, including Excel and Word.
- Ability to handle sensitive financial information discreetly.
**Compensation:**
A salary of $90,000 - $120,000 per annum, commensurate with experience.
This is a remote position, offering flexibility and work-life balance.
About iShare Inc.:
We are a boutique IT consulting firm in New Jersey, providing strategic advisory, development, and staffing services for specific industry verticals. Our goal is to deliver real value by real people, creating lasting relationships with our clients.
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