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Crisis Response Coordinator

2 months ago


Detroit, Michigan, United States Detroit Wayne Mental Health Authority Full time
Job Summary

We are seeking a highly skilled and compassionate Crisis Response Coordinator to join our team at the Detroit Wayne Mental Health Authority. As a key member of our crisis response team, you will play a vital role in providing critical support to individuals in crisis, connecting them with the necessary resources and services to ensure their well-being.

Key Responsibilities
  • Initial Assessment and Triage: Conduct thorough assessments of individuals in crisis, identifying their needs and developing a plan to address them.
  • Crisis Intervention and Support: Provide emotional support and guidance to individuals in crisis, utilizing de-escalation techniques and crisis interventions to help them manage their situation.
  • Resource Connection: Connect individuals with community resources, services, and support systems to ensure they receive the help they need.
  • Documentation and Reporting: Accurately document all interactions and interventions, providing detailed reports to support ongoing care and services.
  • Collaboration and Communication: Work closely with other team members, community agencies, and healthcare providers to ensure seamless coordination of care and services.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Two years of full-time paid professional experience in a human service, social service, mental health, or behavioral health setting.
  • Skills: Excellent communication and interpersonal skills, ability to work effectively in a fast-paced environment, and proficiency in crisis intervention and de-escalation techniques.
Working Conditions

This position requires the ability to work in a dynamic and fast-paced environment, with a high level of flexibility and adaptability. The successful candidate will be able to work effectively in a team environment, communicate effectively with individuals in crisis, and maintain confidentiality and professionalism at all times.