Mental Health Crisis Coordinator

4 weeks ago


Detroit, Michigan, United States City of Detroit Full time
Mental Health Crisis Coordinator Job Description

Job Summary:

The City of Detroit is seeking a highly skilled Mental Health Crisis Coordinator to join our team. As a Mental Health Crisis Coordinator, you will play a critical role in ensuring effective triage of mental health-related calls for service to appropriate services.

Key Responsibilities:

  • Provide crisis intervention, suicide prevention, information & referral, and brief supportive counseling to clients who call 911 and are in emotional distress and/or seeking information on available mental health services.
  • Interact with clients and the community by telephone and provide professional assessments to determine if a face-to-face/telehealth behavioral health evaluation is needed.
  • Utilize the 911 phone system (Intrado) and Central Square Computer Aided Dispatch (CAD) system to update or append mental health related calls for service.
  • Refer mental health calls for service to the appropriate emergency personnel or agency (non-emergency calls).
  • Develop case history of clients, provides wrap-around services, and implements individual treatment plans.
  • Achieve program objectives by providing operational mental health support in the 911 call center and triages calls to co-response units, when available, and ensures the proper documentation.

Requirements:

  • Bachelor's Degree in Social Work, Psychology, Counseling, Nursing, the Human Services, the Social Services, or a related field.
  • Master's Degree in Social Work (preferred).
  • One (1) year of experience in social work in a recognized agency which includes responsibility for decisions regarding handling of individual client social problems.

Benefits:

  • CURRENT SICK LEAVE – Granted (3) months of continuous service. (1) day per month, not to exceed (12) days per year.
  • VACATION – Granted (1) day per pay period, not to exceed 20 days per fiscal year.
  • PAID HOLIDAYS – Granted if paid for 600 straight time hours in the (12) months prior to the holiday.
  • MILEAGE REIMBURSEMENT - Granted on same basis as regular employees.
  • WORKERS COMPENSATION – Covered by applicable laws.
  • UNEMPLOYMENT COMPENSATION - Covered by applicable laws.
  • HOSPITALIZATION – You are eligible to purchase healthcare benefits for yourself and your dependents under a group rate.

How to Apply:

Please submit your application through our website. We look forward to reviewing your application.


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