Equity Algorithmic Trading Support Specialist

6 days ago


New York, New York, United States mthree Recruiting Portal Full time
Front Office Support Analyst - Equity Algorithmic Trading

We are seeking a skilled Production Support Analyst to join our Front Office facing Equity Production Management team. This is a production level two support role in Equity Sales & Trading, supporting the banks Algo plant.

Key Responsibilities:
  • Investigate user queries via database queries using raw SQL, log files, and process interaction, e.g. order issues, flow breaks, booking issues
  • Notify the business unit of system issues or failures and carry out subsequent incident management and problem management in-line with ITIL best practice
  • Correct system break/fix and user recovery
  • Escalate problems to core development and engineering groups in a timely manner
  • Proactive and reactive real-time monitoring of processes, connections, and trade flows
  • Liaise with the Operations department and Controllers where appropriate
  • Work closely with regional counterparts to build and leverage tools and standardize monitoring procedures
  • Build tooling to optimize day-to-day operations
Requirements:
  • Production Support Analyst
  • Front Office Equities
  • Algo Trading
  • Database manipulation in SQL
  • L1/L2 Production Support Analyst
  • Unix/Linux Scripting (Perl/Shell/Python)
  • Knowledge of FIX protocol


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