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Customer Service Representative

2 months ago

Washington, Missouri, United States Wisper ISP Full time
About the Role

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Wisper ISP. As a key member of our finance department, you will be responsible for ensuring accurate billing, resolving customer inquiries, and maintaining customer accounts with utmost integrity.

Key Responsibilities
  • Ensure accurate and timely billing for customers
  • Resolve customer inquiries and concerns in a professional and courteous manner
  • Maintain accurate and up-to-date customer account information
  • Collaborate with internal teams to resolve complex customer issues
  • Provide exceptional customer service and support to meet and exceed customer expectations
Requirements
  • High School Diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in utilizing various software and tools to manage billing procedures and customer inquiries
  • Regular and predictable attendance required
What We Offer
  • Competitive hourly rate of $16.50
  • Great benefits package, including Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Paid Time Off, Short Term Disability, Long Term Disability, and College Savings Fund
  • Opportunity to work in a dynamic and growing company