Retail Banking Customer Support

5 days ago


Moline, Illinois, United States Quad City Bank & Trust Full time

Customer Service Representative Role

We are seeking a highly motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service to our clients, responding to their inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities

  • Respond to client inquiries and resolve issues.
  • Provide assistance with online banking, mobile banking, and bill pay access.
  • Maintain strong knowledge of all bank products and services.

Requirements

  • High school diploma or equivalent.
  • One year experience in a retail and/or client service environment.
  • Excellent client service skills.

Salary Range

$55,000 - $70,000 per year, based on location and experience.



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