Ocean Freight Manager

6 days ago

Palatine Illinois, United States AIT Worldwide Logistics, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Ocean Freight Manager to join our team at AIT Worldwide Logistics, Inc. This is a key position that requires a strong understanding of global logistics and transportation operations.

Key Responsibilities
  • Manage all ocean freight export and import related activities, including staffing, training, and maintaining compliance with established procedures.
  • Negotiate with airlines and vendors to secure the best rates and services.
  • Develop and maintain proper internal processes to maximize customer service, productivity, and profitability.
  • Ensure all relevant customer and corporate KPIs and guidelines are met.
  • Lead new business implementations locally with the onboarding of new customers.
  • Maintain existing customers to support local/regional sales teams.
  • Provide and stress the importance of quality, including a policy of zero defects.
  • Review billing status reports and enhance customer account profitability and timeliness.
  • Review monthly ocean/drayage carrier performance and P/L on a monthly basis.
  • Staff productivity monitoring and targets and goal setting for the department.
  • Support sales by providing competitive rates for new customers.
  • Work with management on individual employee development plans.
Requirements
  • 5+ years of freight forwarding experience.
  • Ocean import/export experience required.
  • 3+ years previous management experience required.
  • Good understanding of geography and current affairs on a global-political level.
  • Strong customer service skills.
  • Strong attention to detail.
  • Ability to effectively communicate, both verbally and in writing.
  • Must be PC literate.
  • High level of initiative.
  • Strong problem-solving skills with the ability to develop new ideas and innovative solutions.
About AIT Worldwide Logistics, Inc.

AIT Worldwide Logistics, Inc. is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components, and finished goods.

For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences, and marine.

Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget.

With expert teammates staffing more than 150 worldwide locations in Asia, Europe, and North America, AIT's full-service options also include customs clearance, warehouse management, and white glove services.

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