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Risk Management Specialist

2 months ago

Mount Laurel, New Jersey, United States GGB - Global Full time
{"title": "Client Service Manager", "description": "About the Role

We are seeking a highly skilled Client Service Manager to join our growing team at GGB - Global. As a key member of our team, you will be responsible for delivering exceptional customer service to a range of clients, addressing issues from simple to complex, and building strong relationships with clients and internal stakeholders.

Key Responsibilities
  • Take a leadership role in the renewal process to ensure high-quality and timely solutions are delivered to clients.
  • Secure existing business and drive the sale of additional services and lines of coverage.
  • Nurture relationships with clients and internal stakeholders, guiding team members in addressing client risk management needs.
  • Mentor Client Service team members through continuous learning, feedback, and talent development.
  • Conduct periodic audits to ensure compliance standards and service levels are met.
  • Maintain accurate client and policy data within Gallagher systems.
Requirements
  • Bachelor's degree with a minimum of 3+ years client service and/or claims management experience.
  • OR High School degree/GED with a minimum 8+ years client service and/or claims management experience.
  • Property and Casualty Insurance License.
  • Proficiency in Microsoft Office.
What We Offer

On top of a competitive salary, great teams, and exciting career opportunities, we offer a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.

About Us

GGB - Global is a leading provider of risk management solutions, committed to sustainability and community support. We value inclusion and diversity, embracing our employees' diverse identities, experiences, and talents to better serve our clients and communities.

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