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Sales Associate, Full Time

2 months ago

Livermore, California, United States Gianni Versace S.r.l. Full time
Job Summary

We are seeking a highly motivated and experienced Sales Associate to join our team at Gianni Versace S.r.l. as a Sales Associate, Full Time. As a Sales Associate, you will be responsible for providing exceptional client experiences, meeting and exceeding sales goal targets, and maintaining client relationships through after-sales service.

Key Responsibilities
  • Be a Brand Ambassador by providing an exceptional client experience and promoting our Retail Excellence Program.
  • Meet and exceed sales goal targets, client data capture, and core KPIs (sales, UPT, ATV).
  • Maintain client relationships through after-sales service, including thank you notes, follow-up phone calls, and product repair or maintenance.
  • Support the team in generating new client relationships while maintaining existing ones.
  • Process consignments, returns, and exchanges.
  • Develop business-driving initiatives, contests, and events.
  • Handle customer repairs and advise clients on best-fit pieces.
Requirements
  • Minimum of two years' experience in a retail environment, preferably in luxury.
  • Full understanding of specialty retail, including effective clientele management.
  • Computer skills, including operation of retail point of sale systems, Word, Excel, and email.
  • Ability to thrive in a high-paced environment, multitasking with ease while maintaining daily responsibilities.
  • Positive, outgoing, high-energy personality with an entrepreneurial and sales-focused mindset.
About Us

At Gianni Versace S.r.l., we are committed to creating a diverse and inclusive workplace. We strive to inspire change and growth within each other and believe success comes from our differences. We are proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

We are an equal opportunity employer and welcome applications from diverse candidates. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team.