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Solutions Engineer

2 months ago

King of Prussia, Pennsylvania, United States Gisual Full time

About Gisual

Gisual is at the forefront of helping service providers identify and resolve outages through innovative automation. Our outage intelligence significantly simplifies processes, reduces expenses, and accelerates repair times. We are proud to support the operations of some of the most vital infrastructure companies globally.

As Gisual continues to expand rapidly, we are building a world-class team, offering a premium product, and serving exceptional clients. Our next phase involves broadening our customer base with our existing mission-critical solutions and introducing new communication infrastructure products.

Role Overview

We are seeking a Forward Deployed Engineer who embodies empathy, motivation, and an entrepreneurial spirit. The ideal candidate will be versatile, engaging closely with clients to comprehend their challenges and requirements, and subsequently designing and implementing tailored solutions. Key responsibilities include:

  • Guiding clients in the design and execution of integrations utilizing the Gisual APIs
  • Rapidly creating and deploying solutions to address client concerns and feature enhancements
  • Collaborating with clients to monitor progress against established success metrics

Qualifications

  • Solid foundation in algorithms, data structures, APIs, and software engineering (proficiency in React and Python)
  • Outstanding communication and organizational capabilities
  • Strong analytical and problem-solving skills
  • Demonstrated curiosity and eagerness to learn
  • Bachelor's degree in Computer Science or a related discipline

Benefits

  • Competitive compensation package
  • Equity options
  • Comprehensive health, mental health, nutrition, fitness, dental, vision, and life insurance plans
  • Unlimited paid time off