Collections Specialist

21 hours ago

Olathe, Kansas, United States Staffmark Group Full time

We're seeking a skilled and detail-oriented Collections Specialist to support our collections efforts with a positive attitude and a solution-focused mindset.


Key Responsibilities:

  • Client Demand Letters: Create and follow up on demand letters to help with collection activities and maintain our processes.
  • Collection Agency Coordination: Submit client accounts to outside Collection Agency vendors as directed, ensuring accurate and timely processing.
  • Bankruptcy Processing: Handle bankruptcy notifications and manage cases through resolution with precision and care.
  • Case Escalation: Proactively escalate slow-paying or non-paying customer cases, recommending strategies to mitigate financial risks and maintain our fiscal health.
  • Mail Management: Oversee the department's daily incoming mail, including returned mail from our monthly statement cycle.
  • Documentation and Follow-Up: Maintain thorough documentation of all collection efforts and follow up on delinquent accounts in a timely manner.
  • Basic Bookkeeping: Utilize your knowledge of basic bookkeeping procedures to support our financial processes.
  • Customer Service: Support our quality management programs by providing exceptional customer service to internal and external customers.
  • Continuous Learning: Pursue internal and external training opportunities to enhance your professional expertise and contribute to our success.

Requirements:

  • Excel Skills: Intermediate proficiency in Excel to handle data and reporting tasks effectively.
  • Self-Starter: Ability to work independently with minimal supervision and seek guidance when needed.
  • Communication: Excellent written and verbal communication skills with a knack for problem-solving and negotiation.
  • Motivated Learner: A strong desire to learn and grow, with a proactive approach to seeking feedback and development opportunities.
  • Experience: 3 + years of experience in collections


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About Hunter Hamilton

Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors.

We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Hunter Hamilton is an E-Verify employer.

This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it.

All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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