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Customer Service Representative

2 months ago

Richland, Washington, United States Lineage Logistics Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lineage Logistics. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers receive the highest level of satisfaction.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer orders and track product availability to ensure timely delivery.
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficient in Microsoft Office Suite.
  • Ability to lift up to 20 pounds and stand for long periods.
What We Offer

At Lineage Logistics, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.