Clinical Nutrition Services Director

3 days ago

Ontario, California, United States Kaiser Permanente Full time
Job Summary

In this key leadership role, you will oversee the planning, organization, and direction of high-quality, cost-effective in-patient and out-patient clinical nutritional services and feeding operations. This includes the provision of nutritional services, including professional services, nutrition care services, and in- and out-patient feeding and computer nutrition programs. You will also assist in the planning and development of departmental operating and capital budgets, monitor payroll and non-payroll expenditures, and collaborate with the management team to develop short- and long-term departmental goals and objectives in alignment with service area medical center strategic plans.

Key Responsibilities
  • Provide developmental opportunities for others, build collaborative, cross-functional relationships, and solicit and act on performance feedback.
  • Lead, adapt, implement, and stay up to date with organizational change, challenges, feedback, best practices, processes, and industry trends.
  • Manage designated work unit or team by translating business plans into tactical action items, oversee the completion of work assignments, and identify opportunities for improvement.
  • Contribute to sanitation and maintenance of food services work areas and equipment, lead strategic communications with vendors, and oversee vendor metrics to ensure service delivery is compliant, safe, sanitary, and supports patient satisfaction.
  • Contribute to food procurement, storage, and distribution by managing the team receiving, verifying, and storing of delivery items, managing inventory usage, and ensuring procurement costs remain within budget.
  • Contribute to food recall management by documenting and managing the return of food that has been recalled or is at risk of contamination, and communicating or advising others on communications to patients and staff about ongoing updates or actions being taken to resolve food recall issues.
  • Contribute to meal planning, preparation, and production by guiding team to prepare menu/meal items according to standardized recipes and/or directions, creating safety checks to ensure food is prepared in a safe manner, and leading the team assembling patient meal trays and cafeteria and/or catering services.
  • Serve customers and patients by monitoring team members customer/patient interactions, addressing highly sensitive service recovery issues, and providing guidance across unit-based teams to support food service and delivery operations that help the business unit deliver quality care.
Requirements
  • Registered Dietitian (CDR)
  • Minimum one (1) year of experience with PC-based tools, Microsoft Office applications, Web-based applications
  • Current SERVSAFE Manager certificate or a successfully completed sanitation course within the past year
  • Associates degree in Management, Business Administration, Nutrition Science, Culinary Arts, or related field AND minimum four (4) years of experience in food service or a directly related field OR Minimum five (5) years of experience in food/nutrition management or a directly related field

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