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Medical Facility Manager II

2 months ago

Chattanooga, Tennessee, United States Chi Full time
Overview

At CHI Memorial Hospital, part of CommonSpirit Health, we take pride in being recognized as a Best Regional Hospital by U.S. News & World Report. As the leading healthcare provider in the region, we are dedicated to delivering exceptional care across Southeast Tennessee and North Georgia. We offer a comprehensive benefits package to support our employees and their families, including:
  • On-site childcare with extended hours
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Health, Dental, and Vision Insurance
  • Flexible spending accounts
  • Voluntary Protection options
  • Adoption and Tuition Assistance
  • Retirement Programs
  • Wellness initiatives

Responsibilities

Position Summary

The Clinic Operations Manager II is tasked with overseeing the daily administrative and technical functions of a medical practice, ensuring adherence to established protocols and standards. This role requires foresight and strategic planning to enhance service delivery.

Key Responsibilities
  • Supervise clinic personnel in daily operations.
  • Coordinate clinic activities to guarantee quality service and compliance with regulations.
  • Manage employee performance through evaluations and goal-setting.
  • Lead and develop a team, including recruitment, training, and compensation recommendations.
  • Prepare and oversee the clinic budget, incorporating feedback from staff.
  • Participate in the formulation of policies and procedures.
  • Collaborate with the Regional Director to establish performance objectives.
  • Assist in the execution of long-term strategic plans.
  • Monitor payroll systems for effective time management.
  • Ensure compliance with regulatory and accreditation standards.
  • Address patient and customer complaints as the primary contact.
  • Act as a liaison with the Central Billing Office.
  • Support multiple providers simultaneously.
  • Perform additional duties as required.
Qualifications

Education:
  • High school diploma or equivalent required.
Required Licensure and Certifications:
  • Minimum of 4 years in practice management or administration.
  • 4 years of supervisory experience required.
  • Comprehensive understanding of healthcare administration practices.
  • Ability to lead staff and manage workflow effectively.
  • Proficient in Microsoft Office applications.
  • Strong business and analytical skills.
  • Excellent verbal and written communication abilities.
PREFERRED Qualifications
  • Associate degree in healthcare or a related field preferred.
  • Experience with Electronic Medical Records preferred.