Sales Associate
2 weeks ago
At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our brands, including LOFT, offer a range of modern, feminine clothing that's perfect for everyday life. We're committed to creating a welcoming and inclusive environment for our customers and associates alike.
The Role
We're seeking a Sales Associate to join our team at LOFT in Charlotte, NC. As a Sales Associate, you'll be the face of our brand, providing exceptional customer service and creating personalized shopping experiences for our customers. You'll work closely with your team to maintain a visually appealing store environment and drive sales through effective merchandising and visual displays.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Offer personalized styling recommendations to customers, using your knowledge of our products and brands to create a seamless shopping experience.
- Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and sales.
- Collaborate with your team to achieve sales goals and maintain a positive and productive store environment.
- Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping experience for our customers.
- Previous sales or customer service experience, preferably in a retail environment.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic computer skills and ability to operate a point-of-sale system.
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
- Merchandise discount across our brands, including LOFT and Ann Taylor.
- Opportunities for professional development and growth within our company.
- A culture of giving back, with opportunities to support local communities and charitable causes.
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