Housekeeping Ambassador at Hilton Grand Vacations

6 days ago


Peoria, Arizona, United States Hilton Grand Vacations Full time
Houseperson - Cibola

HGV now offers Day One Team Member Benefits

This is an exceptional opportunity for you to make a difference in our guests' and owners' lives by creating unforgettable memories. We have a dynamic culture that fosters growth, excellent training, and comprehensive benefits.

Job Overview

As a Houseperson, you will be responsible for delivering outstanding service and ensuring our resort meets the highest standards of quality and productivity. Your tasks will include:

  • Ensuring all items delivered to guest rooms are clean and functional
  • Identifying and reporting maintenance issues in public areas or guest rooms
  • Managing linens, towels, and supplies, and maintaining work carts/stations for optimal efficiency
  • Complying with federal, state, and local laws, including OSHA
  • Cleaning guest corridors, landings, stairwells, and delivering guest requests
Key Responsibilities

Your primary focus will be on providing exceptional customer service, ensuring a seamless experience for our guests. Key responsibilities include:

  • Adapting communication styles to suit different audiences
  • Performing tasks with attention to detail, speed, and accuracy
  • Working effectively in fast-paced environments with flexibility to handle spontaneous demands
  • Familiarizing yourself with company philosophies, policies, and procedures
  • Meeting physical demands, including working from ladders, moving furniture, and operating cleaning equipment
What We Offer

We are proud to offer competitive compensation and benefits, including:

  • An estimated annual salary range: $40,000 - $60,000, depending on location and experience
  • Day One Team Member Benefits, including comprehensive health insurance, retirement plans, and paid time off
  • A fun, encouraging culture that values diversity and inclusion

We are an equal opportunity employer committed to fostering a workplace that celebrates individual differences and promotes growth opportunities for all employees.



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