Housekeeping Ambassador at Hilton Grand Vacations
6 days ago
HGV now offers Day One Team Member Benefits
This is an exceptional opportunity for you to make a difference in our guests' and owners' lives by creating unforgettable memories. We have a dynamic culture that fosters growth, excellent training, and comprehensive benefits.
Job OverviewAs a Houseperson, you will be responsible for delivering outstanding service and ensuring our resort meets the highest standards of quality and productivity. Your tasks will include:
- Ensuring all items delivered to guest rooms are clean and functional
- Identifying and reporting maintenance issues in public areas or guest rooms
- Managing linens, towels, and supplies, and maintaining work carts/stations for optimal efficiency
- Complying with federal, state, and local laws, including OSHA
- Cleaning guest corridors, landings, stairwells, and delivering guest requests
Your primary focus will be on providing exceptional customer service, ensuring a seamless experience for our guests. Key responsibilities include:
- Adapting communication styles to suit different audiences
- Performing tasks with attention to detail, speed, and accuracy
- Working effectively in fast-paced environments with flexibility to handle spontaneous demands
- Familiarizing yourself with company philosophies, policies, and procedures
- Meeting physical demands, including working from ladders, moving furniture, and operating cleaning equipment
We are proud to offer competitive compensation and benefits, including:
- An estimated annual salary range: $40,000 - $60,000, depending on location and experience
- Day One Team Member Benefits, including comprehensive health insurance, retirement plans, and paid time off
- A fun, encouraging culture that values diversity and inclusion
We are an equal opportunity employer committed to fostering a workplace that celebrates individual differences and promotes growth opportunities for all employees.
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