Residential Operations Manager

6 days ago


Peoria, Arizona, United States Hilton Grand Vacations Full time

About the Role:

We seek a highly skilled and experienced individual to join our team as a Housekeeping Supervisor at Hilton Grand Vacations. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day operation of our resort properties.

Key Responsibilities:

  • Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees
  • Maintain room inventory timely and efficiently for the Front Desk
  • Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness
  • Displays professional image at all times through appearance, dress, and conduct
  • Ensures hotel complies with all federal, state, and local laws, including OSHA

Benefits Package:

Hilton Grand Vacations offers a comprehensive benefits package that includes competitive base pay ($45,000 - $60,000 per year), benefits on day one, daily pay*, recognition programs and rewards, discounted Hilton hotel rates worldwide, 401(k) program with company match, employee stock purchase program, paid holidays, sick days, and generous paid time off program, tuition reimbursement, and numerous learning and career advancement opportunities.

What We Offer:

  • Competitive salary range: $45,000 - $60,000 per year
  • Benefits on day one
  • Daily Pay* - get your earned pay any time before payday
  • Recognition Programs and Rewards
  • Discounted Hilton hotel rates worldwide
  • 401(k) program with company match
  • Employee stock purchase program
  • Paid Holidays, Sick days, and Generous Paid Time Off Program
  • Tuition reimbursement
  • Numerous learning and career advancement opportunities

Company Overview:

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's



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