To-Go Specialist

3 days ago


Charlotte, North Carolina, United States Jackmont Hospitality Full time
Job Title: To-Go Specialist

At Jackmont Hospitality, we're seeking a skilled To-Go Specialist to join our team. As a To-Go Specialist, you will play a critical role in ensuring our guests receive exceptional service and convenience.

Key Responsibilities:
  • Take orders over the phone and in person, offering to-go beverages as needed.
  • Prepare and organize orders for guests, ensuring accuracy and completeness.
  • Greet guests and drivers within 30 seconds, cashing out and ensuring satisfaction.
  • Responsible for accurate cash handling and confirming orders with guests.
  • Perform side duties, including answering phones, opening doors, and expediting orders.
  • Stock the To-Go area and maintain a clean and organized workspace.
Qualification Requirements:
  • Excellent verbal communication skills.
  • High energy level and ability to work in a fast-paced environment.
  • Strong customer service skills and ability to resolve conflicts.
  • Teamwork and professionalism are essential for success in this role.

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