Sales Associate

2 weeks ago

CA United States Navy Exchange Full time
Job Title:
Flex Sales Associate - Jewelry Department

Job Summary:

We are seeking a Sales Associate to join our team at the NBSD Fashion Store. As a Sales Associate, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions.

You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and able to articulate our purpose in a manner that is educational, insightful, and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.


Duties and Responsibilities:
  • Proactively engage and make a connection with customers.
  • Asking questions and listening to customer's needs. Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card. Provide premier customer service. Cooperate and build positive, inclusive, and respectful relationships, take accountability for your own actions and outcomes.

Requirements:
  • No experience required. High school graduate or equivalent preferred.
  • Basic knowledge of products and merchandise.
  • Strong interpersonal and communication skills.
  • Ability to read, write, and interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to effectively communicate with customers, peers, and management.
  • Ability to communicate on the telephone with proper etiquette.
  • Basic math functions, such as addition, subtraction, multiplication, and division.
  • Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
  • Ability to work as part of a team and take initiative, independent of direct supervision.

Work Environment:
This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

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