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Case Manager

2 months ago

Dallas, Texas, United States Prism Health North Texas Full time
About This Role

At Prism Health North Texas, we are seeking a highly skilled and compassionate Case Manager to join our team. As a Case Manager, you will play a critical role in providing psychosocial support services to individuals living with HIV/AIDS.

Key Responsibilities
  • Conduct comprehensive needs assessments to identify unmet psychosocial service needs and determine a case management level of care for each client.
  • Develop and implement individualized care plans to address client needs and promote self-sufficiency.
  • Provide ongoing and regular contact with clients to determine needs that have been met, unmet, new needs, and barriers to care.
  • Collaborate with medical, mental health, substance abuse, and community service providers to ensure comprehensive care.
  • Document and submit patients ready for case assignment to case management supervisors.
  • Identify emerging barriers and needs and help clients to address concerns through problem-solving, education, referrals, partnership, and advocacy.
  • Support clients and providers with reviewing and completing various eligibility forms for medications, social programs, and other funding sources.
  • Communicate with each client on a regular basis to determine which needs have been met and to identify any new needs.
  • Follow established case management standards of care and agency procedures.
Requirements
  • Proficiency in Excel, Word, and Outlook.
  • Ability to work in a positive and empathetic manner with persons who have HIV/AIDS.
  • Working knowledge of medical/psychosocial resources and the medical and psychosocial complexities of HIV/AIDS.
  • Demonstrated knowledge and experience working with clients with mental health and substance use disorders.
  • Ability to make decisions related to appropriate client care.
  • Ability to effectively communicate in verbal and written formats.
  • Ability to collaborate with community service providers.
  • Ability to establish effective working relationships with clients.
  • Ability to manage and work effectively in the required electronic medical record, database, or document portal.
  • Ability to work in a multi-site work environment.
Preferred Qualifications
  • A bachelor's degree in social science or behavioral science, nursing, or a related field from an accredited domestic or international college or university.
  • 2 years experience providing case management for people living with HIV or other chronic conditions.
  • Texas licensure (LMSW or LPC) is preferred.
  • Bilingual in English/Spanish is preferred.