Rental Car Representative

3 weeks ago


Chicago, Illinois, United States Enterprise Holdings Full time
About the Job

As a Customer Experience Representative at Enterprise Holdings, you will play a vital role in ensuring that our customers receive exceptional service and have a positive experience with our company.

Key Responsibilities:
  • Provide superior customer service by understanding and communicating rental terms and conditions, vehicle features, and other services.
  • Use Company-approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options, and other additional equipment.
  • Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information.
Requirements
  • Minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
  • Must have a valid driver's license with no more than 1 moving violation in the past 3 years.
  • Must live within 30 minutes of O'Hare Airport.
Benefits
  • Paid time off.
  • Employee rental car discounts.
  • Retirement savings plan including 401k.
  • Health insurance.
  • Life insurance.
  • Dental insurance.
  • Vision insurance.
  • Training and development opportunities.
Compensation

The estimated salary for this position is $20-$25 per hour, with opportunities for performance bonuses up to $2,000 per month.



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