Tax Consultant
2 days ago
As a Seasonal Experienced Tax Preparer at Jackson Hewitt - 757, you will be responsible for providing expert guidance to clients on their tax-related matters. This includes explaining, preparing, and completing accurate tax-related forms, such as multiyear, multistate, and year-end tax forms.
Salary: $45,000 - $60,000 per year
You will also provide clients with IRS audit support, conduct face-to-face tax interviews, and generate business growth by increasing client retention and offering additional products and services.
Key Responsibilities:
- Conduct face-to-face tax interviews with clients
- Generate business growth, increase client retention, and offer additional products and services
- Answer client calls via our national call center routing system
- Answer tax-related questions and provide future tax planning to clients in a timely fashion
- Collection and processing of clients payments while ensuring timely deposits
- Marketing and business generation efforts
- Support office priorities through teamwork and collaboration
- Mentor and support teammates, providing guidance and in some cases acting as a lead
Requirements:
- 2+ seasons of previous tax experience
- Experience completing individual, trust, &/or partnership tax returns
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment
- Experience working in a fast-paced environment
- Strong attention to detail and accuracy
- Bachelor's degree in accounting or related field preferred
- Field Instructor, Remote Support, or Call Center certification a plus
- Tax planning and audit support experience preferred
- PTIN Certification: Yes
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