SAP S/4 HANA Support Specialist
1 week ago
We are seeking a highly skilled and self-motivated BA S/4 HANA Support Specialist to join our team. As a key member of our Applications Team, you will provide technical support and guidance to internal S/4 system users, maintain functional knowledge of accounting processes and platforms, and interact with end users to understand business requirements.
Key Responsibilities- Oversee the daily administration of SAP S/4 HANA and execute support ticket intake and resolution process.
- Provide technical support, troubleshooting, and guidance to internal S/4 system users.
- Maintain functional knowledge of accounting processes and platforms and understanding integration points and system dependencies.
- Interact with end users to understand business requirements, prepare functional specifications, create documents, and test solutions.
- Identify enhancement opportunities and support accounting projects to improve the accounting user experience.
- May be asked to provide technical support, troubleshooting, and guidance for our retail and payroll applications.
- Bachelor's degree in accounting, computer science, or a combination of education and relevant work experience.
- 2+ years of experience in the SAP S/4 HANA.
- 2+ years of accounting experience with strong knowledge of accounting policies and procedures, employment laws and regulations, and accounting best practices.
- Familiarity with S/4HANA industry-specific solutions for non-profit, retail, finance, etc.
- Strong analytical skills to diagnose and resolve technical issues in S/4HANA environments.
- Understanding S/4 HANA core architecture, including in-memory computing, data models, and integration points.
- Proficiency in data management techniques, including data provisioning, data replication, and data cleansing.
- Ability to communicate at all levels of the organization – to both technical and business audiences; excellent documentation and written communication skills.
- Medical, Dental, & Vision Insurance Plans.
- 401K offered.
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