Sports Experience Coordinator
1 week ago
We are seeking highly motivated individuals to join our Customer Service Team as Community Engagement Representatives. This is an exciting opportunity for those who enjoy working with others and want to make a positive impact in our community.
Key Responsibilities:
- Deliver exceptional customer service to our patrons, focusing on building rapport and trust.
- Develop a deep understanding of Arena Sports' programs and services to effectively communicate with customers.
- Collaborate with colleagues to ensure seamless event execution and provide excellent customer experiences.
- Process transactions accurately, handle customer complaints, and resolve issues efficiently.
- Contribute to a positive and inclusive work environment, promoting Arena Sports' values and mission.
Requirements:
- Prior customer service experience is beneficial but not essential; we value transferable skills.
- Demonstrate excellent communication, problem-solving, and interpersonal skills.
- Show adaptability, resilience, and a positive attitude in a dynamic environment.
- Ability to prioritize tasks, manage time effectively, and maintain attention to detail.
Benefits:
- Hourly rate: $16.25-$18.50, based on experience and qualifications.
- Flexible scheduling, including evening, weekend, and holiday shifts.
- Ongoing training and development programs to enhance skills and knowledge.
- Access to employee discounts and promotions.
- Friendly and supportive work environment.
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