Bank Customer Service Representative
3 weeks ago
We are seeking a highly motivated Customer Service Representative to join our team at Arundel Federal Savings Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and performing various administrative tasks.
About UsAt Arundel Federal Savings Bank, we pride ourselves on offering a more personal experience to our customers. Our team is committed to serving the financial needs of the community while maintaining a work-life balance.
Responsibilities- Provide excellent customer service, responding to inquiries and resolving issues in a professional manner.
- Process transactions, including account openings, payments, and transfers.
- Perform various administrative tasks, such as data entry, record-keeping, and reporting.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Bachelor's degree or equivalent experience in a related field.
- Minimum 2 years of experience in a customer-facing role, preferably in a financial institution.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize tasks, and meet deadlines.
- Estimated salary: $45,000 - $60,000 per year.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off, holidays, and tuition assistance.
- 401(k) profit-sharing plan and life insurance.
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