Bank Customer Service Representative

3 weeks ago


Glen Burnie, Maryland, United States Arundel Federal Savings Bank Full time
Job Summary

We are seeking a highly motivated Customer Service Representative to join our team at Arundel Federal Savings Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and performing various administrative tasks.

About Us

At Arundel Federal Savings Bank, we pride ourselves on offering a more personal experience to our customers. Our team is committed to serving the financial needs of the community while maintaining a work-life balance.

Responsibilities
  • Provide excellent customer service, responding to inquiries and resolving issues in a professional manner.
  • Process transactions, including account openings, payments, and transfers.
  • Perform various administrative tasks, such as data entry, record-keeping, and reporting.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • Minimum 2 years of experience in a customer-facing role, preferably in a financial institution.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and meet deadlines.
Benefits
  • Estimated salary: $45,000 - $60,000 per year.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid time off, holidays, and tuition assistance.
  • 401(k) profit-sharing plan and life insurance.


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