Veterinary Care Specialist

4 weeks ago

Littleton, Colorado, United States Chewy Full time
Our Opportunity

At Chewy, we're revolutionizing the veterinary care experience. Our comprehensive veterinary practice, Chewy Vet Care, is built from the ground up by veterinarians, equipped with cutting-edge equipment and purpose-built technology to deliver exceptional patient and pet parent care. We offer a customer- and team member-centric atmosphere, where we prioritize care that starts with a visit and lasts a lifetime.

What You'll Do:
  • Support the practice team in providing high-level, proficient veterinary support care and embodying the Chewy Vet Care culture to work collaboratively with peers and deliver the pet parent WOW experience.
  • Implement policies and procedures, utilizing integrated technology, and delivering consistent and appropriate medical care within given abilities.
  • Perform veterinary assistant skills to support practice veterinarians, including assistance with operating medical equipment and handling animal bodily fluids and tissues.
  • Demonstrate team support and care for others' work experiences.
  • Understand and follow the practice's Standard Operating Procedures (SOPs) and Standards of Care (SOC).
  • Review invoices with clients and handle client payments.
  • Communicate clearly and respectfully with other Team Members, keeping veterinarians informed in real time on patient updates.
  • Be proficient using the PIMS and aid others on the team in their use of the technology.
  • Act responsibly given the pharmacy holdings of the practice and keep controlled substance logs.
  • Assist practice manager with communicating on inventory needs.
  • Clean workspaces after every patient or patient lab sample interaction.
  • Participate in self-development courses and Chewy Vet Care required compliance training.
  • Perform related duties and assignments as directed by management.
  • May be required to work weekends, position may require some travel.
What You'll Need:
  • Successful completion of an accredited veterinary assistant program is preferred.
  • Demonstrated ability to complete the veterinary assistant skills checklist for Veterinary Assistant.
  • 0 - 2 years of experience as a Veterinary Assistant in practice.
  • Experience in veterinary medicine.
  • Passionate about helping people and pets with empathy and excellent customer service focus.
  • Strong ability to connect with clients and demonstrate empathy and compassion.
  • Excellent verbal / written communication, observational, and analytical skills.
  • Must have the ability to work in a fast-paced environment.
Physical Job Requirements:
  • Standing or walking up to 80% per shift.
  • Frequently lift up to 50 pounds.
  • Frequently lift up to 70 pounds using an optional team lift.
  • Rarely lift greater than 70+ pounds using a team lift.
  • Stand, push, pull, carry, squat, and kneel.
Compensation & Benefits:

Our pay range for a Veterinary Assistant position is $21.00-23.00 per hour. The specific hourly range offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Non-exempt hourly team members accrue paid time off (PTO) and are eligible for additional unplanned unpaid time off (UTO)Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations

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