Veterinary Assistant
2 days ago
At Chewy, we're revolutionizing the veterinary care experience by creating a culture and environment where veterinary teams can thrive every day. With the launch of our new veterinary practices in early 2024, we're seeking a full-time Veterinary Assistant to join our Healthcare Practice Team. As a clinical team member, you'll contribute to a practice built from the ground up by veterinarians, equipped with cutting-edge equipment and purpose-built technology to deliver exceptional patient and pet parent care. We offer a customer- and team member-centric atmosphere, where we prioritize care that starts with a visit and lasts a lifetime.
Our MissionWe're committed to becoming the most trusted and convenient destination for pet parents and partners, everywhere. This is an opportunity to join the industry leader that not only cares about what you do, but what you need as a person. We'll provide competitive benefits, scheduling options that fit different lifestyles, and a collaborative work environment where we can unlock our full potential. Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members.
What You'll Do- Support the practice team in providing high-level, proficient veterinary support care and embodying the Chewy Vet Care culture to work collaboratively with peers and deliver the pet parent WOW experience.
- Implement outlined policies and procedures, using integrated technology, and deliver consistent and appropriate medical care within the given abilities.
- Perform veterinary assistant skills to support practice veterinarians, including assistance with operating medical equipment and performing functions that require handling animal bodily fluids and tissues.
- Demonstrate team support and care for others' work experiences.
- Understand and follow the practice's Standard Operating Procedures (SOPs) and Standards of Care (SOC).
- Review invoices with clients and handle client payments.
- Communicate clearly and respectfully with other Team Members, keeping veterinarians informed in real time on patient updates.
- Be proficient using the PIMS and aid others on the team in their use of the technology.
- Act responsibly given the pharmacy holdings of the practice and keep controlled substance logs.
- Assist practice manager with communicating on inventory needs.
- Clean workspaces after every patient or patient lab sample interaction.
- Participate in self-development courses and Chewy Vet Care required compliance training.
- Perform related duties and assignments as directed by management.
- May be required to work weekends, position may require some travel.
- Successful completion of an accredited veterinary assistant program is preferred.
- Demonstrated ability to complete the veterinary assistant skills checklist for Veterinary Assistant.
- 0 - 2 years of experience as a Veterinary Assistant in practice.
- Experience in veterinary medicine.
- Passionate about helping people and pets with empathy and excellent customer service focus.
- Strong ability to connect with clients and demonstrate empathy and compassion.
- Excellent verbal / written communication, observational, and analytical skills.
- Must have the ability to work in a fast-paced environment.
- Standing or walking up to 80% per shift.
- Frequently lift up to 50 pounds.
- Frequently lift up to 70 pounds using an optional team lift.
- Rarely lift greater than 70+ pounds using a team lift.
- Stand, push, pull, carry, squat, and kneel.
We offer competitive pay, benefits, and perks, including medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance. We also offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts, including 10% off pet insurance and 20% off at . Non-exempt hourly team members accrue paid time off (PTO) and are eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact .
If you have a question regarding your application, please contact .
To access Chewy's Customer Privacy Policy, please click here ) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here ) .
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