Product Marketing Manager

4 days ago


Chicago, Illinois, United States ServiceNow Full time
Product Marketing Manager - Technology Service Providers

ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. We're seeking a seasoned product marketer to join our Telecom, Media, and Technology Industry Product & Solutions Marketing team.

Key Responsibilities:
  • Develop impactful persona-based messaging, value propositions, and supporting collateral for ServiceNow's Technology Provider Service Management product.
  • Coordinate and execute product releases and new product launches, including messaging and positioning, internal communications, and field/event marketing.
  • Collaborate with sales, product management, campaigns, and other teams to create killer product marketing content, such as customer presentations, case studies, videos, ebooks, infographics, and blog posts.
  • Support and manage key conferences and events, including speaker selection, content reviewers, product demo guidance, messaging support, and related event staff management.
  • Manage the creation and regular updates of website content, ensuring the latest messaging is represented.
  • Help develop and deliver sales training content to improve sales performance.
  • Act as a spokesperson for ServiceNow's Technology Provider Service Management product.
Requirements:
  • 12+ years of experience in Product Marketing or equivalent.
  • 5+ years of experience in the service management domain, specifically working with or selling to managed service providers or Cloud-native companies.
  • Very strong written and oral communication skills, excellent storytelling ability.
  • Exceptional people and project management skills to interact with staff, colleagues, cross-functional teams, and third parties.
  • A 'change' mindset, allowing you to quickly embrace change and the opportunities that change presents.
  • Bachelor's degree or equivalent experience.
  • Must be comfortable with social media and community participation.
  • Up to 25% travel.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.



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