IT Executive Support Specialist

1 month ago


Watsonville, California, United States Driscoll's Full time
About the Opportunity

Driscoll's is seeking a highly skilled IT Executive Support Specialist to play a key role in providing technical assistance to our VIP users. As a member of our IT team, you will be responsible for delivering exceptional support to our executive-level staff, ensuring minimal downtime and efficient delivery of requests.

Responsibilities
  • Provide technical support to C-Suite and executive-level staff, resolving hardware and software-related incidents and requests in a timely manner.
  • Develop and deploy workflows within our IT Service Management system to streamline incident and request fulfillment.
  • Build and maintain a knowledge base of VIP user profiles, ensuring familiarity with their technology setups.
  • Design and implement a comprehensive training program to equip the End User Services team with the skills and knowledge necessary to deliver exceptional VIP support.
  • Collaborate with the global Information Services team to ensure seamless support across different time zones.
  • Maintain confidentiality and discretion in all activities related to executive support.
  • Deliver on-site and remote technical support to executives, including resolving technical issues in person and remotely.
  • Identify areas of opportunity to improve communications and operation efficiency to improve customer satisfaction.
Candidate Profile
  • Bachelor's degree in information technology, computer science, or a related field.
  • 5-7 years of experience providing VIP/Executive technical support.
  • Experience deploying, troubleshooting, and managing Windows 10/11 and macOS/iOS devices in a corporate environment.
  • Exceptional customer service, communication, and organization skills.
  • Experience working in a fast-paced environment with evolving priorities and requirements.
Preferred Qualifications
  • ITSM/ITIL certifications related to the provisioning of services.
  • Basic to intermediate project management skills.
  • Previous experience leading technical projects.
Compensation & Benefits

Driscoll's offers a competitive salary range of $82,215 to $126,000 USD, as well as a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, and disability coverage. Other benefits include 401(k) with employer match, profit-sharing participation, paid sick time, paid vacation, and a free Employee Assistance Program (EAP).



  • Watsonville, California, United States Driscoll's Full time

    About the OpportunityDriscoll's is seeking a highly skilled Sr. IT Executive Support Specialist to play a key role as an intermediary between our users and the technologies that drive the business. As Driscoll's continues its digital transformation, this position will focus on providing technical assistance with hardware/software related incidents and...


  • Watsonville, California, United States Driscoll's Full time

    About the OpportunityDriscoll's is seeking a highly skilled Sr. IT Executive Support Specialist to play a key role in providing technical assistance to our VIP users. As a member of our IT team, you will serve as the primary point of contact for executive-level/C-suite staff, delivering exceptional VIP experiences through IT Service Management (ITSM)...


  • Watsonville, California, United States Driscoll's Full time

    About the OpportunityDriscoll's is seeking a highly skilled and experienced IT Executive Support Specialist to play a key role in delivering exceptional technical assistance to our VIP users. As a critical intermediary between our users and the technologies that drive the business, this role will focus on providing timely and efficient support for hardware...


  • Watsonville, California, United States Wyndy LLC Full time

    Job DescriptionWe are seeking a highly motivated and empathetic Community Support Specialist to join our team at Wyndy LLC.Key Responsibilities:Provide assistance and support to individuals in need within the community.Foster a positive and inclusive community environment.Promote independent living and connect individuals with necessary resources and...


  • Watsonville, California, United States Wyndy LLC Full time

    Job Summary: We are seeking a compassionate and reliable individual to provide support and assistance to individuals in need. As a Caregiver Support Specialist with Wyndy LLC, you will play a vital role in ensuring the well-being and safety of our clients.Key Responsibilities:Aiding with daily tasks and activitiesProviding emotional support and...


  • Watsonville, California, United States Jacent Strategic Merchandising Full time

    Join Jacent Strategic Merchandising as a Merchandising Specialist and become a key player in our team of experts. As a Merchandising Specialist, you will be responsible for cultivating relationships with in-store management, executing merchandising resets, building retail displays, and merchandising impulse items on clip strips & J-hooks. You will also...


  • Watsonville, California, United States WOTM - Partners Professional Full time

    Job Title: Business Development ManagerWe are seeking a highly skilled Business Development Manager to join our team at WOTM - Partners Professional. As a key member of our Professional Division, you will play a crucial role in expanding our presence in the nutraceutical and food markets.Key Responsibilities:Develop and execute strategies to drive business...


  • Watsonville, California, United States SigmaWay Full time

    Job Title: Portfolio Management SpecialistAt SigmaWay, we are seeking a highly skilled Portfolio Management Specialist to join our team. As a key member of our IT department, you will play a critical role in supporting the day-to-day operations of our Office of the CIO.Key Responsibilities:Support the Portfolio Manager in leading the day-to-day operations of...


  • Watsonville, California, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job Title: Data Management SpecialistFutran Tech Solutions Pvt. Ltd. is seeking a highly skilled Data Management Specialist to lead our data conversion efforts for Oracle Cloud Fusion ERP. As a key member of our team, you will be responsible for designing and implementing data conversion processes, ensuring high-quality data integrity, and collaborating with...


  • Watsonville, California, United States San Andreas Regional Center Full time

    Job Summary:The School Age Service Coordinator will provide case management and support with family maintenance through support and educational planning. The primary focus is on supporting family unity and maximizing educational opportunities.Key Responsibilities:Provide case management and referrals as appropriate to social service areas, including early...

  • Parts Specialist

    2 months ago


    Watsonville, California, United States Watsonville Cadillac Buick Pontiac Full time

    Career Opportunity: Parts SpecialistWe are seeking a committed individual to fill the role of Parts Specialist within our organization. This position offers a full-time opportunity with a focus on providing exceptional service and support to our clients.As a valued member of our company, you will benefit from:Comprehensive Benefits: Enjoy a range of benefits...


  • Watsonville, California, United States Nordic Naturals Full time

    Demand Planning SpecialistNordic Naturals is seeking a skilled Demand Planning Specialist to join our team. As a key member of our supply chain team, you will be responsible for developing and maintaining accurate demand forecasts to support production planning, inventory management, and overall supply chain efficiency.Key Responsibilities:Develop and...


  • Watsonville, California, United States Cross Country Education Full time

    Unlock Your Potential as a Paraprofessional/Behavior Intervention SpecialistAre you passionate about making a difference in the lives of children? Do you want to enhance your personal and professional growth while working with a dynamic team? Cross Country Education is an educator-led, student-driven, and solutions/support-oriented group dedicated to helping...

  • Security Expert

    3 weeks ago


    Watsonville, California, United States Target Full time

    Job Title: Security SpecialistAt Target, we're committed to creating a safe and secure work environment for all team members, temporary workers, vendors, and visitors. As a Security Specialist, you'll play a critical role in achieving this goal.Key Responsibilities:Contribute to the development of a secure work environment through collaboration with the...

  • Delivery Specialist

    3 weeks ago


    Watsonville, California, United States O'Reilly Automotive Full time

    Job SummaryO'Reilly Automotive is seeking a skilled Delivery Specialist to join our team. As a key member of our delivery team, you will be responsible for safely delivering parts and products to customers using a company-provided vehicle.Key ResponsibilitiesDeliver parts and products to customers in a timely and efficient mannerEnsure the cleanliness and...

  • Security Specialist

    2 weeks ago


    Watsonville, California, United States Target Full time

    About TargetAt Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career.The role of a Target Security Specialist can provide you with the opportunity to work in a fun and energetic environment, making a difference in the lives of our guests and team members.Key ResponsibilitiesSupport sales by...

  • Security Specialist

    2 weeks ago


    Watsonville, California, United States Target Full time

    About Assets Protection at TargetAssets Protection (AP) teams at Target are responsible for keeping our guests, team members, and brand safe and secure. They protect profitable sales by mitigating shortage risks, preventing, investigating, and resolving theft and fraud to ensure product is available for our guests.As a Target Security Specialist, you will...

  • Physical Therapist

    2 weeks ago


    Watsonville, California, United States i4 Search Group Full time

    Job Title: Physical Therapist - Orthopedic SpecialistJob Summary:As a Physical Therapist - Orthopedic Specialist, you will play a crucial role in restoring and enhancing our patients' physical functions. This position involves treating various orthopedic conditions, such as acute work-related injuries, pre and post-surgical recovery, and workplace wellness...


  • Watsonville, California, United States Cross Country Education Full time

    Make a Difference in a Child's LifeCross Country Education is a leading provider of educational staffing services, partnering with K-12 schools and districts nationwide to deliver high-quality support professionals. We are seeking a Paraprofessional/Behavior Intervention Specialist to join our team in Watsonville, CA.Key Responsibilities:Provide academic and...


  • Watsonville, California, United States Plazita Medical Clinic Full time

    We are seeking a highly skilled and compassionate Family Medicine Physician to join our team at Plazita Medical Clinic. As a Family Medicine Specialist, you will be responsible for providing high-quality patient care to our diverse patient population. Your expertise in family medicine, internal medicine, pediatrics, and general practice will be invaluable in...