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Lab Processing Assistant

2 months ago

Rochester, Minnesota, United States Mayo Clinic Full time
About Mayo Clinic

Mayo Clinic is a world-renowned healthcare organization that values innovation, diversity, and excellence in patient care. As a leading medical research and education institution, we strive to provide the best possible care to our patients and create a positive work environment for our employees.

Job Summary

We are seeking a highly motivated and detail-oriented Lab Processing Assistant to join our team. As a Lab Processing Assistant, you will play a critical role in the pre-analytic specimen processing workflow, ensuring the accuracy and efficiency of laboratory testing.

Key Responsibilities
  • Partner with team members to foster a collaborative and inclusive work environment.
  • Perform pre-analytic specimen processing tasks, including specimen labeling and tracking.
  • Operate laboratory and office equipment, including automated systems.
  • Enter information and test orders into the laboratory computer system.
  • Respond to phone calls and provide laboratory testing information to patients and healthcare providers.
  • Ensure correct patient identification on specimens and resolve any discrepancies.
  • Document and resolve pre-analytic specimen-related issues.
  • Perform complex reagent preparation and manage work unit supply inventory.
  • Provide training to other team members.
Requirements
  • An associate degree or high school diploma/equivalent and 2 years of work experience, including clinical laboratory and/or other relevant experience.
  • Associate's degree in a health or science field preferred.
  • Previous experience or knowledge of computers and keyboarding, telephone operations, and other office equipment desired.
  • Ability to accurately read specimen labels and work with numbers to prevent mislabeling.
  • Must be organized, able to prioritize, and work in a fast-paced environment.
  • Must possess good human relations skills and be able to communicate effectively both orally and in written form.
  • Must be able to work independently and in a team environment.
  • Must be able to accommodate scheduling adjustments, off-shifts, holidays, and weekend work assignments.
  • Requires the ability to be attentive to details and adhere to strict safety requirements for handling chemicals, reagents, and infectious agents.
What We Offer
  • Competitive compensation and comprehensive benefit plans.
  • Opportunities for continuing education and career advancement.
  • A supportive and inclusive work environment.
  • Recognition and rewards for outstanding performance.