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Store Manager Trainee

4 weeks ago

Hammond, Louisiana, United States Insomnia Cookies Full time
Imagining What's Possible as a Store Manager in Training

At Insomnia Cookies, we're revolutionizing the cookie game by empowering our team members to deliver exceptional customer experiences. As a Store Manager in Training, you'll play a crucial role in shaping the future of our company.

Key Responsibilities:
  • Lead by example, demonstrating our company's values and standards in every interaction with customers and team members.
  • Supervise and train a team of 2-5 members, ensuring they meet our high standards for cookie sales and customer delivery.
  • Conduct initial interviews for new hires, assessing their fit for our company culture and values.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold team members accountable for meeting our standards, including baking, uniform, and company policies.
  • Upsell and provide exceptional customer service, ensuring all team members do the same.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave our warm, delicious delivery all day and late into the night.