Implementation Manager
3 weeks ago
Aidoc is a pioneering force in clinical AI, revolutionizing the way healthcare professionals work. Our clinical AI imaging solutions help physicians quickly identify and diagnose urgent cases, improving patient outcomes.
About the RoleAs an Implementation Manager at Aidoc, you will be the main customer-facing technical position, responsible for leading technical work with customers, including integrations with third-party applications, additions of features and solutions, etc.
Responsibilities- Overall ownership of product delivery projects: Lead and manage the projects of Onboarding new customers on the aidoc platform, expanding and upgrading existing customers.
- Function as the key technical stakeholder in the implementation processes, leading architecture discussions with the customers' IT team, including system, networking, medical imaging and interfaces.
- Build a strong relationship with our customers' technical teams - as the "first exposure" of Aidoc's R&D to the customer.
- Making data-driven conclusions and acting upon them to optimize the solution's technical setup and performance.
- Generate creative products and features offerings by integrating a vast knowledge of Aidoc's solution features and capabilities with a profound understanding of each customer.
- Bachelor's Degree in Engineering or equivalent certifications in a related technical discipline.
- At least 4 years of customer-facing or technical-operations related experience, working directly with customers in the US / EU markets.
- Demonstrated experience in Healthcare IT, including working with customers to optimize systems for their needs based on an understanding of their system' architecture.
- Proven ability to work with data and make data-driven decisions.
- Structured thinking and capability to drive a technical project to completion (both initial and ongoing engagement).
- Excellent communication skills, both written and verbal.
- Competitive salary
- Stock options
- 25 days of paid vacation
- Healthcare plan benefits
- The opportunity to directly improve medical care and impact patient outcomes
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