Telecommunications Systems Specialist

5 days ago


Elkton, Maryland, United States Insight Global Full time

Job Overview

We are seeking a skilled Telecommunications Systems Specialist to join our team in Elkton, MD. This is an onsite position that requires the ability to work closely with our field staff and provide technical guidance.

About the Role

The successful candidate will have at least 3 years of experience working with PBX phone systems and live within 45 minutes of Elkton, MD. The role involves analyzing system traffic reports, coordinating installations, investigating and resolving escalated telecommunications system repair requests, conducting site surveys, and overseeing maintenance activities.

Key Responsibilities

  • Analyze system traffic reports and make necessary modifications based on analysis.
  • Coordinate the installation of telecommunications systems for all satellite locations.
  • Investigate and resolve escalated telecommunications system repair requests.
  • Conduct site surveys for new projects to estimate equipment required and labor time.
  • Oversee maintenance activities to ensure optimal operating efficiency.
  • Participate in construction and renovation projects involving multi-disciplinary teams.
  • Perform analysis of voice messaging systems, including monthly reports on traffic and effective utilization.
  • Oversee the weekly work efforts of contracted vendor technical staff.
  • Maintain nurse call servers and application backend.

What We Offer

At Insight Global, we offer a competitive salary range of $70,000 - $90,000 per year, depending on experience, as well as a range of benefits including health insurance, retirement plan, and paid time off.

How to Apply

To learn more about this exciting opportunity, please review the skills and qualifications section below.



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