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Lead Case Manager for Enhanced Care Management

2 months ago


Santa Monica, California, United States UCLA Health Full time
Position Overview:
At UCLA Health, we are dedicated to improving the lives of those we serve. Our team is passionate about making a difference in the community, particularly for individuals facing homelessness. If you possess the unique skills required for this role and are committed to fostering hope and support, we invite you to explore this opportunity.

Role Responsibilities:
As the Lead Case Manager, you will be instrumental in the Homeless Healthcare Collaborative initiative, focusing on enhancing health equity and clinical outcomes for individuals experiencing homelessness.

Your key responsibilities will include:
  • Delivering comprehensive care management by guiding clients through the healthcare system and connecting them with resources that address their social health determinants.
  • Conducting outreach and working in tandem with a multidisciplinary street medicine team to engage, enroll, and provide case management services to eligible individuals.
  • Collaborating with healthcare professionals and community health advocates to evaluate patient needs and develop customized care management strategies that address both medical and social requirements.
  • Creating individualized care plans and facilitating connections to essential services, including medical, psychiatric, social, educational, housing, and nutritional support.
  • Traveling to various community locations as necessary, working closely with clinical teams, patients, caregivers, community partners, and other stakeholders.
  • Promoting awareness of UCLA Health's Homeless Healthcare programs while striving to enhance the health outcomes of the unhoused population.

Compensation:
Salary range is $63,000 to $127,000 annually.

Qualifications:
  • Valid California Driver's License appropriate for the vehicle class operated, with no restrictions beyond corrective lenses.
  • Current BLS certification from the American Heart Association or American Red Cross.
  • Ability to engage empathetically with patients across varying health conditions and communicate effectively with staff and the public.
  • Preferred experience in Whole-Person Care or Enhanced Care Management.
  • Experience in street medicine or community-based care for individuals experiencing homelessness is preferred.
  • Lived experience of homelessness is a plus.
  • Bilingual proficiency in English and Spanish is preferred.

UCLA Health is committed to inclusivity and welcomes individuals from diverse backgrounds, recognizing the unique contributions each person brings to our mission.