State Farm Agency Leadership Position
6 days ago
About the Role
We are seeking a seasoned Customer Service Manager to lead our team and drive customer satisfaction at Linda DeSpain - State Farm Agent. The ideal candidate will have a strong track record of delivering exceptional customer experiences, coupled with excellent communication and problem-solving skills.
What We Offer
In return for your expertise and dedication, we offer a competitive salary range of $75,000 to $95,000 per year, based on experience, as well as a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Responsibilities and Requirements
Your key responsibilities will include:
- Establishing and maintaining strong relationships with customers
- Providing prompt, accurate, and friendly service
- Using a customer-focused, needs-based review process to educate customers about insurance options
- Utilizing exemplary communication to efficiently meet the needs of customers while promoting the development of our business
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Must have a Texas General Lines License or be able to acquire
- Must have a competitive desire to both Sell and Service Insurance and Financial Products
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