Customer Service Representative
2 weeks ago
As a Customer Service Specialist at Sherwin-Williams, you will play a critical role in delivering exceptional customer experiences and driving sales growth. You will work closely with customers to understand their needs, provide expert product knowledge, and recommend solutions that meet their requirements.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Work closely with customers to understand their needs and provide expert product knowledge and recommendations
- Meet or exceed sales targets, while maintaining a high level of customer satisfaction
- Stay up-to-date with product features, promotions, and visual standards to provide accurate information to customers
- Contribute to a positive and inclusive store environment, promoting a culture of diversity, equity, and inclusion
At Sherwin-Williams, we offer a comprehensive benefits package, including:
- Competitive compensation and benefits
- Opportunities for career growth and development
- A supportive and inclusive work environment
- Access to world-class training and development programs
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong product knowledge and ability to learn quickly
- Ability to work effectively in a team environment
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