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Retail Sales Specialist
2 months ago
Location:
This position is based in a vibrant retail environment.
Role Overview:
A Retail Sales Specialist plays a crucial role in enhancing sales by delivering an authentic and distinctive experience to every customer.
Key Responsibilities:
Customer Engagement
- Initiates meaningful conversations to connect with customers in a personalized manner, ensuring all customers feel welcomed, acknowledged, and appreciated.
- Fosters a sales-driven atmosphere throughout the retail space by engaging with multiple customers and offering tailored product recommendations.
- Ensures a seamless customer journey by leveraging technology to facilitate transactions, locate sizes and colors, and place orders for out-of-stock items.
Collaboration and Communication
- Develops constructive relationships with colleagues; seeks assistance when necessary and actively supports others.
- Engages in the exchange of product knowledge, current trends, and personal styling insights to inspire customers.
- Contributes to a positive team environment by participating in store initiatives and recognizing peers and leaders.
- Provides valuable feedback regarding customer and employee experiences to store management.
Visual Merchandising and Operational Duties
- Recognizes their impact on service and sales during each shift to influence the store's performance.
- Assists in the inventory process to stay informed about new and restocked products; aids in fulfilling omni-channel orders while maintaining floor stock levels.
- Upholds the company's visual and operational standards while prioritizing customer focus; remains updated on merchandising changes.
Qualifications:
- Passionate about the brand.
- Previous experience in customer service.
- Demonstrated ability to work collaboratively within a team.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
Benefits:
The company offers a comprehensive range of benefits to employees. Eligibility for specific benefits may vary based on location and employment status. Benefits include medical, dental, vision, paid time off, generous employee discounts, retirement savings plans, and more.
Compensation:
Starting pay is competitive.
Diversity and Inclusion:
The company is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to any protected characteristic as established by law. We believe in creating a safe, fair, and respectful work environment.
