Experienced Commercial Door Technician

2 days ago

Denver, Colorado, United States Vortex Industries Full time
Job Title: Experienced Commercial Door Technician

Vortex Doors, a leading commercial and industrial door repair company, is seeking a skilled Experienced Commercial Door Technician to join our team. As a key member of our team, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely.

Key Responsibilities:
  • Install and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
  • Diagnose and troubleshoot door-related issues, such as broken springs, hinges, locks, and electrical components.
  • Install and configure door hardware, including locks, handles, closers, low-voltage, and access control systems.
  • Ensure all installed doors meet safety and building code regulations and standards.
  • Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
  • Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
  • Diagnose, identify, and resolve technical issues with doors efficiently, and communicate with customers offering cost-effective solutions.
  • Perform quality checks on installations and repairs to ensure they meet the company's high standards.
Why Work at Vortex Doors?
  • Industry-best training in our state-of-the-art training facility, covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
  • Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
  • Continued learning classes on manual operated doors and dock equipment training for industrial openings, and options for industry certifications.
  • Strong safety culture and positive work environment.
  • Recognitions and rewards for outstanding performance.
  • Comprehensive pay, health benefits, 401K match, 8 company-paid holidays, and vacation/sick program.
  • Company-provided uniform, tools, and annual boot allowance.
  • Use of company-provided vehicle to conduct customer service visits.
Requirements:
  • Excellent mechanical and technical skills.
  • Physically able to move items weighing 50 lbs. or higher.
  • Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods, and proficiently operate power tools.
  • Possess interpersonal skills to relate to customers and solve issues.
  • Excellent communication skills to collaborate with others under any condition.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to relay information in a fast-paced environment.
  • Ability to be persuasive with customers when necessary.
  • Attention to detail and a commitment to quality workmanship.
  • Reliable and self-motivated.
  • High school diploma or equivalent.
  • 4+ years' experience in the commercial door service industry.
  • AAADM certified a plus.
  • Knowledge of various door types, brands, and hardware.
  • Ability to use hand and power tools effectively.
  • Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
  • Knowledge of safety regulations and adherence to safety protocols.
  • Knowledge of computers.
Work Conditions:
  • Full-time shifts available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday, with some overtime and on-call hours.
  • Continuous on-going training provided as you continue to grow with Vortex.
  • The job environment is fast-paced and results-oriented.
  • Must be able to drive a company vehicle and possess a valid driver's license.
  • Must pass a drug test, background check, and motor vehicle check.

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