Maintenance Operations Manager
2 days ago
We are seeking a highly skilled Maintenance Operations Manager to oversee the management of maintenance operations for a multi-family residential community.
About Us:
Willow Bridge Property Company is a full-service residential property company with deep roots in the industry. We are active in over 75 markets in the U.S., overseeing more than 180,000 apartment units and managing $3B in owned assets.
The Role:
This is an excellent opportunity for an entrepreneurial-minded individual who enjoys building relationships with their team and with customers. As a Maintenance Operations Manager, you will be responsible for planning, scheduling, and supervising the maintenance staff in the performance of their daily activities.
- Plan, schedule, and supervise the maintenance staff in the performance of their daily activities, including maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas.
- Hire, train, and develop maintenance staff and ensure company policies, procedures, and safety practices are applied.
- Conduct regular safety inspections of the property, correct any unsafe practices or situations, and train all maintenance staff in the correct handling of chemicals, supplies, and equipment.
- Participate in various department or regional meetings and community events, lead safety and department meetings with staff members.
- Coordinate with vendors and contractors for installation, maintenance, and repair work.
- Maintain budget for department; ensure all projects and scheduling fall within budgetary guidelines.
- Prepare specifications for major planned projects, negotiate and/or solicit bids with contractors and vendors, inspect the work of vendors for quality and conformance to specifications and cost requirements.
- Purchase/order maintenance supplies, materials, and appliances in an efficient and cost-effective manner, ensure inventory is appropriately stocked and maintained.
- Ensure Service Requests are appropriately assigned and completed by team within required time frame.
- Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
- Troubleshoot and train maintenance staff on various items related to specific trades for the purpose of assessing item functioning and recommending repair or replacement.
Requirements:
To be successful as a Maintenance Operations Manager, you will need:
- A minimum of 5 years' related maintenance experience, property management experience preferred.
- Proven ability to supervise and lead a large team.
- Advanced level of understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
- Certifications preferred HVAC and EPA.
- Effective communication and interaction with management team, partners, subordinates, vendors, or residents, sufficient to exchange or convey information and to give and receive work direction.
- Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting, and small machinery repair.
- Basic computer skills (able to operate mobile device, PC).
- Ability to operate a motor vehicle (valid license required).
- Must be available for regular on-call work assignments/emergency calls and work scheduled off-hours and emergency overtime as required.
Compensation and Benefits:
We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, plus a comprehensive benefits package, including health, dental, vision, and 401(k) options, and opportunities for career development and advancement.
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