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Guest Services Coordinator

2 months ago

Novi, Michigan, United States The Cheesecake Factory Full time

Position Overview:

Why Consider This Opportunity:
Competitive earning potential
Flexible hours for both full-time and part-time positions
Scheduling options to accommodate your lifestyle
Medical benefits starting at $5 per pay period, along with dental and vision coverage
Paid time off for vacations and illness
Access to no-cost Hospitality, GED, and Associate Degree programs
Discounted meals during shifts and a 25% discount for personal dining
Eligibility for up to 50% next day pay (certain exclusions apply)
Recognized as one of the Fortune 100 Best Companies to Work For since 2014 and as a PEOPLE Companies that Care since 2021

Key Responsibilities:
As a host, you will be the first point of contact for our guests, ensuring a friendly and inviting atmosphere.

Your role includes greeting guests at the entrance, assisting them in choosing their seating, and escorting them to their tables while engaging in pleasant conversation.

During busy periods, you will provide accurate wait times and encourage guests to explore our renowned menu or our exquisite bakery offerings, addressing any inquiries they may have.


Qualifications:

Welcoming Attitude:
You excel at creating a friendly and inviting experience for guests, both in person and over the phone.

Efficient:
You can effectively manage guest seating and wait times with precision and speed.

Collaborative Spirit:
You are always ready to assist others and seek help when needed.
Physical capability to lift up to 35 pounds and maintain mobility through bending, reaching, and twisting.
Must be at least 18 years of age.

About Us:


Since our inception in 1978, we have built a reputation for our iconic cheesecakes, upscale casual dining experience, and a menu crafted from fresh ingredients. We take pride in being recognized on the Fortune 100 Best Companies to Work For list since 2014.

With a workforce of 47,500 across over 300 locations, including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk, and Fox Restaurant Concepts, we foster a people-centered culture that caters to diverse backgrounds.

We are an E-Verify and equal opportunity employer, dedicated to fostering an inclusive workplace for all.

We encourage applicants from a variety of identities, ideas, perspectives, and experiences, particularly those from underrepresented backgrounds.

The Cheesecake Factory provides reasonable accommodations for job applicants with disabilities.

#SoCheesecake #LifeAtCheesecake

Compensation Range

$17.50 / Hour