Health Insurance Position Agent Team Member

4 weeks ago


Memphis, Tennessee, United States State Farm Full time

Position Overview

Are you looking for a part-time job that provides meaningful work and competitive compensation?

Consider a position in a State Farm Agent's office, where you will have the opportunity to establish customer relationships and follow up with customers, as needed.

Responsibilities:

  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements:

  • Interest in marketing products and services based on customer needs.
  • Excellent interpersonal skills.
  • Excellent communication skills – written, verbal, and listening.
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • People-oriented.
  • Organizational skills.
  • Self-motivated.
  • Detail oriented.
  • Proactive in problem solving.
  • Dedicated to customer service.
  • Able to learn computer functions.
  • Experience in a variety of computer applications, particularly Windows.
  • Pride in getting work done accurately and timely.
  • Ability to work in a team environment.
  • Ability to multi-task.
  • Ability to make presentations to potential customers.
  • Achieve mutually agreed upon marketing goals.
  • Provide timely and thorough activity reports to agent.
  • Experience in marketing.
  • Ability to conduct interviews in the office and in customer's home or business.
  • Ability to assess customer needs and conduct effective interviews.
  • Ability to effectively relate to a customer.
  • Courses on ethical and customer-centered sales practices will be required.


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